Market / E-Performance: Major product recall at Haibike. Due to excessive material tolerances in the built-in forks and possible risk of breakage, all e-bikes from the XDURO Race, Superrace and Urban product lines are being recalled. Around 1700 bicycles are probably affected and the recall is being processed by specialist retailers.
Attention owners of Haibike XDURO Race, Superrace and Urban e-bikes. According to the Lower Franconian manufacturer, a few bikes have found their way onto the market whose forks have excessive material tolerances and could therefore suffer premature signs of fatigue in the form of cracks or breaks. To prevent this, the Lower Franconian manufacturer is recalling the models from the following years:
- Haibike XDURO Urban (model years 2014, 2015)
- Haibike XDURO Urban RC (model year 2016)
- Haibike XDURO Race (model years 2014, 2015)
- Haibike XDURO Superrace (model years 2014, 2015)
- Haibike XDURO Race S RX (model year 2016)
- Haibike XDURO Race S PRO (model year 2016)
- Haibike XDURO Urban S RX (model year 2016)
- Haibike XDURO Urban S PRO (model year 2016)
Affected bicycles can be handed in to specialist dealers, where they will be fitted with a new fork. A separate website has been set up for the exact procedure, on which those affected can find out how to proceed: